What is a Debt Management Plan?

We offer Debt Management Plans for people who are struggling to pay their unsecured debt or may be struggling to maintain their essential bills due to the demands of servicing their debt.

We could consolidate all of your unsecured debt into one affordable debt payment, which would allow you to comfortably maintain your essential living costs. This payment is a reflection of what you can afford not what your creditors want from you. Creditors are only entitled to what you can realistically afford to pay.

We aim to eliminate the stress of being in debt. We liaise with your creditors on your behalf so you don't have to, negotiating where possible to freeze interest and charges and prevent any legal action. We deal with any paperwork you receive and will offer you all the help and advice you need. We hope that answers the question 'what is a debt management plan?' but if not, please feel free to call and speak to one of our trained advisors on 0800 043 7507 for more information.

How Does Debt Management Work?

We calculate how much you can afford to pay each month by compiling a financial statement, ensuring you have enough money to pay your priority bills first (You have the right to pay housing costs and other essential bills before paying unsecured creditors).

We compile a financial statement showing exactly how much disposable income you have available and make offers of repayment that are fair to everybody. These offers are pro rata and reflect the amount owed to each company.

Upon receipt of your regular monthly payments* we distribute the available funds to your creditors within 5 working days. You will receive a statement each month showing exactly how much each of your creditors is receiving.

We endeavour to ensure that our offers are accepted and where possible, that any interest or charges are frozen on your accounts. This will ensure that your debts are cleared in the quickest time possible. The amount of time it will take to clear your debts will be determined by the level of your monthly payment.

We make every effort to ensure that contact between you and your creditors, is kept to a minimum. We bridge the gap, giving your creditors a point of contact and you all the help and advice you need.

The Debt Management Plan is flexible to meet your needs. There is no fixed term contract involved and you can reduce or increase your payment if your circumstances change. We will review your situation regularly to ensure it remains affordable and the best possible solution. Please see compare our fee for details of our charges. We hope that answers the question 'how does debt management work?' 

What is a Debt Management Plan?

Our Debt Management Plans are suitable for people who are struggling with unsecured debts, who owe a minimum of £2000.00 and can contribute a minimum of £100.00 per month to the plan. There is no maximum debt level for a DMP.

If you owe more than £15000.00 and you do not have any significant assets, an IVA or another debt solution may be more suitable.

A Debt Management Plan is not suitable for everyone and meeting the above criteria does not guarantee that a Debt Management Plan would be the best solution for you. If you would like more information, or to find out if you qualify for debt management, please call and speak to one of our trained advisors in confidence on 0800 043 7507, request a call

Debt Management Fees

We charge a flat rate monthly management fee of £35.00. Unlike many other debt management companies we do not charge a set up fee or any other administration fees. Please see the fee example below which demonstrates how to calculate the fees payable on an Debt Management Plan.


Unsecured Debt Level                        £6000.00

Monthly Payment                                  £150.00

Monthly Fee                                             £35.00

Amount distributed to creditors      £115.00

Duration of plan                                     52 months

Total fees payable (£35.00 x 52)      £1820.00                         

Debt Management Questions

How much does a Debt Management Plan cost?

We do not charge any set up fees for our Debt Management service.  We will retain an agreed monthly management fee. The amount is set at £35 per month.

This will be taken from every monthly payment that you make to the plan. If you stop making payment to the plan you will not be liable for this fee. We only charge for the service we provide.

It may be necessary to increase your management fee at some point in the future. However, this is

not common practice and we will notify you in writing, if for any reason this becomes necessary. If you do not agree to the proposed increase you will inform us that you wish to terminate the contract and we will provide up to a three month ‘grace’ period’ where we will continue the service at the previous rate in order to provide sufficient time for you to seek alternative advice.

The monthly fee is to cover:

i) The preparation of the financial statement

ii) Contacting your creditors for recent balances

iii) Updating the financial statement and calculating the monthly payments to the creditors based on this information

iv) Dealing with any questions or queries your creditors may have.

v) Monthly maintenance of your file

vi) Distribution of your funds

vii) Reviews carried out on the file

viii) The provision of ongoing support, answering of any questions or concerns you may have.

Do I meet the criteria for a Debt Management Plan?

We would need to discuss your circumstances to establish if we can help you, but essentially if you have unsecured debts of over £2000.00, you are struggling to meet the repayments but you can afford to contribute at least £100.00 per month, then we should be able to help.

How long will it take to pay back my debts?

This is subject to many contributing factors such as the level of debt you have and how much you can afford to pay each month, each and every plan is different. A simple calculation to estimate the duration of the plan is to divide your total debt by your net disposable income (monthly payment minus your management fee) and add one month. You can find an example case on our Debt management fees section above.

How do you hold and distribute my money?

Your funds are distributed to your creditors by BACS or cheque (depending on the creditor) within five working days of receipt. Your money is protected in our secure ring fenced client account.

What type of debts can be included on the plan?

Any unsecured, non priority debts can be included on the plan. These include bank overdraft accounts, loans, credit/store cards, catalogues, most retail finance agreements (e.g. electrical goods) payday loans and even some old utility (Gas/Elec/Water) and phone bills.

What type of debts can NOT be included on the plan?

You cannot include your essential bills such as your rent or mortgage, any loans secured on your home, council tax, current utility/household bills, current car finance, current mobile phone contracts or any insurance policies for which you require the cover it provides. An advisor will discuss fully what can and cannot be included during your telephone consultation.

Will the interest and charges be frozen on my accounts?

Interest and charges are reduced or frozen at the discretion of your creditors. However, we are very experienced in negotiating with all types of financial institutions and every effort is made to ensure where possible, that interest and charges do not accrue on your accounts.

Will my creditors contact me?

We make every effort to ensure that agreements are made with your creditors so that contact with them is kept to a minimum. However, your creditors are duty bound to write to you at certain stages of the collection process and to send you statements while the accounts are active. This is perfectly normal and is no cause for alarm. We simply ask that you forward any paperwork you receive to the office and we will deal with it accordingly.

What does 'disposable income' mean and how do you calculate what my creditors receive?

Your disposable income is the amount of money you have available each month after you have met your essential expenditure (Your net disposable income is this figure minus our fee). We calculate what your creditors receive on a 'pro rata' basis to ensure they each receive a fair payment. The calculation is a percentage and reflects how much of the total debt is owed to each creditor.

What does consolidation mean?

Consolidation or to consolidate simply means to combine two or more items, in this case it refers to your monthly payments. We 'consolidate' your payments in to one affordable monthly payment.


Will the plan affect my credit rating?

Your credit rating will be seriously adversely affected by entering into a debt management programme. When you enter into any credit agreement you agree a contract to repay an amount or get provided with a credit facility which stipulate terms of interest, repayment terms etc.  By entering into debt management programme you are effectively attempting to renegotiate these terms. Default notices are likely to be issued and recorded on your credit file as a default notice is a record that you did not keep to the terms of the original agreement. Information that is recorded on your credit file will remain for a period of six years.   If default notices or proceedings in the county court are issued your credit rating will be compromised further. This will make it difficult for you to obtain credit , or to access goods and services as this rating is the basis for many lenders risk assessment. If you currently have a mortgage, or are intending to purchase a property, an impaired credit rating is likely to impair your ability to access the mortgage market or to access the best available mortgage rates.  Letting agents and landlords may also wish to check individual credit worthiness before agreeing a tenancy a poor credit history may affect your ability to rent a property.